How to import locations

This articles describes how you can import location details from your organization to Freshservice for MSPs.

To import locations:

1.  Go to Clients > All Clients > click Import > select Locations from the drop-down.
   
2. In the Import locations window, click Upload CSV or drag and drop a CSV from from your system.
   
   Note: Ensure that the header row in your file includes the appropriate field names such as Client ID, Location name, and Address.Within a client, each department must have a unique Location name. The combination of Client ID and Location name is used to identify matching records in Freshservice for MSPs.
   
   
3. Click Next to upload the file.
   
   Note: You can import up to 5000 rows in the CSV file.